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An organization is your agency’s workspace. Every client you track lives inside it as a project, and everything attached to that project (brands, topics, prompts, runs, reports) belongs to the org. Your teammates join the org once and get access to the projects you choose. Your clients can get read-only logins to just their own dashboard. When you sign up, OpenLens creates a personal organization for you automatically. Solo users never have to think about it. The moment you invite a second person, the org is the thing they’re joining.

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The four roles

RoleWhat it can doCosts a seat?
OwnerEverything. Manages members, billing, API keys, can delete the org.Yes
AdminManages members, projects, and org API keys. Everything except deleting the org.Yes
MemberWorks on the projects you assign. Manager access on a project means edit, viewer means read-only.Only with manager access on at least one project
ClientRead-only login for your client. Scoped to the projects you pick, usually one.Never. Free and unlimited
Seats are explained honestly in Teams and seats: you pay for people who can edit, and nobody else.

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Per-project access

Owners and admins see every project in the org. Members start with zero. Each project assignment grants exactly one project at one of two levels:
  • Manager: full edit. Run prompts, edit brands and topics, change settings.
  • Viewer: read-only. Dashboards, topic performance, reports. No edits.
The same member can be manager on one project and viewer on another. The roles compose per project, so staffing maps directly onto your account assignments. An agency owner has three clients (Acme, Beta, Gamma) and one staffer, Sarah:
  1. Owner invites Sarah as a member, assigned to Acme as manager and Beta as viewer.
  2. Sarah signs in and sees exactly two projects.
  3. On Acme she runs prompts, edits competitors, changes the schedule. On Beta she can look but never touch.
  4. Gamma never appears in her sidebar. She has no way to know it exists.

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Where you manage all this

  • Team (in the sidebar, owners and admins only): invite teammates and clients, manage roles, see the full roster.
  • Access (per project, owners and admins only): add or remove members on the project you have open, flip manager vs viewer.
  • Usage (owners, admins, and members): the org’s credit pool, per-project and per-member usage, and the named seat list.

Teams and seats

Inviting teammates, what costs a seat, and what happens at the cap.

Client logins

Give every client a live dashboard instead of a monthly PDF.

API keys and MCP

Org-scoped service keys that survive employee turnover.